Refund policy
Right of Withdrawal
Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period will expire fourteen days from the day on which you, or a third party other than the carrier and indicated by you, acquire physical possession of the last good.
To exercise the right of withdrawal, you must inform us,
SIDEEYE NYC LLC, [Name of the German branch office] 30 N Gould St, Ste R Sheridan, WY 82801 United States
[Street and house number] [Postal code, city] Germany Phone: [phone number] Email: info@sideeye.com
of your decision to withdraw from this contract by an unequivocal statement (e.g., a letter sent by post or an email). You may use our model withdrawal form; if it is not available on our website, we will send it to you by email on request. Using the form is not obligatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of Withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods, or hand them over to us, without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired.
You will have to bear the direct cost of returning the goods. A flat return shipping fee of $15 USD applies and will be deducted from your refund. This fee is waived if the item you received was defective, damaged, or incorrect.
You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.
Exclusions and Early Termination of the Right of Withdrawal
The right of withdrawal does not apply to contracts for the supply of goods made to the consumer's specifications or clearly personalized.